Dear Ed, I just wanted to drop you a line and let you know how extremely appreciative I am to you for helping me out last weekend. I’m the guy that hit the rock on hwy 18 with my Porsche. I was very pleasantly surprised to find you took care of my enterprise rental car, thank you. And your customer service was outstanding, especially considering I wasn’t even a customer. I am just so impressed with you guys; I will say if I ever decide to buy a Mercedes, Audi or Porsche I will definitely make the trip to Riverside to purchase that vehicle at Walter’s. -D. Smith 2006 Porsche 911 Huntington Beach, CA
I want to thank you and your staff at the Walter’s Mercedes-Benz dealership for the outstanding service I received. I truly appreciate the support and service that was given. I want to commend Ed for all his services and going above and beyond the normal expectations. His actions demonstrate true pride in customer satisfaction and the Mercedes-Benz name. I look forward to a continuing relationship with the sales team over at Walter’s Mercedes-Benz and sending my family and friends to the dealership as well. -T. Amini 2006 Mercedes CL65 Rancho Cucamonga, CA
My name is Linda Andresen and I have been having my 500 CLK serviced at your dealership. I originally bought my Mercedes at another dealership and was very disappointed with their service department. I decided to try Riverside and as so blessed in getting Derrick as my service agent. He has been so great. He’s dependable; respectful and knowledgeable. I feel so confident in taking my car to your service department and that makes the trip from Rancho Cucamonga well worth it. -Linda Andresen 2005 Mercedes CLK500 Rancho Cucamonga, CA
I was pretty down on Mercedes in general after a few bad experiences. However Carlos was extremely helpful and restored some faith in Mercedes as a brand. I will be returning to Walter’s Mercedes because of him. -Jasmine S. 2005 Mercedes C230 Wildomar, CA
I appreciated having Patty as my service advisor because she made me feel confident that my car would be well-taken care of and would not mislead me to getting frivolous repairs for quota. -Marga M. 1999 Mercedes SLK230 Hemet, CA
Earl Seratte was fantastic! He treated me with utmost respect. Earl is very professional and Walter’s is lucky to have him on staff! -Craig H. 2002 Mercedes S500 Calimesa, CA
Derrick Lynn was extremely professional and managed to take the time to answer all my questions and concerns. He is always extremely helpful and I think this is a great asset to Walter’s Mercedes-Benz. Superior service!!!! -T. Robinson 2007 Mercedes C230 Moreno Valley, CA
Great as usual and Walters Porsche is the #1 dealer in my book. As a member of OCR PCA I tell anybody who asks that Walters gets my gets my vote for the best dealer in So Cal. -Jim Warden 2005 Porsche 911
Stacey is so pleasant and wonderful, she works with her customers, and makes them feel at ease with our cars in her hands. She is awesome and so is the service!!! Thanks again! -Jamie Simmons 2005 Audi A4
Derrick was very helpful and made every effort to help me with my vehicle. It is always a pleasure working with him. I am lucky to have such a knowledgeable and understanding service advisor who goes the extra mile to ensure outstanding customer service. Thank you so much for your wonderful help! -Gabriella Zlaket
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From the Walter's Mailbag:
Dear Ed,I just wanted to drop you a line and let you know how extremely appreciative I am to you for helping me out last weekend. I’m the guy that hit the rock on hwy 18 with my Porsche. I was very pleasantly surprised to find you took care of my enterprise rental car, thank you. And your customer service was outstanding, especially considering I wasn’t even a customer. I am just so impressed with you guys; I will say if I ever decide to buy a Mercedes, Audi or Porsche I will definitely make the trip to Riverside to purchase that vehicle at Walter’s.
-D. Smith
2006 Porsche 911
Huntington Beach, CA
I want to thank you and your staff at the Walter’s Mercedes-Benz dealership for the outstanding service I received. I truly appreciate the support and service that was given. I want to commend Ed for all his services and going above and beyond the normal expectations. His actions demonstrate true pride in customer satisfaction and the Mercedes-Benz name. I look forward to a continuing relationship with the sales team over at Walter’s Mercedes-Benz and sending my family and friends to the dealership as well.
-T. Amini
2006 Mercedes CL65
Rancho Cucamonga, CA
My name is Linda Andresen and I have been having my 500 CLK serviced at your dealership. I originally bought my Mercedes at another dealership and was very disappointed with their service department. I decided to try Riverside and as so blessed in getting Derrick as my service agent. He has been so great. He’s dependable; respectful and knowledgeable. I feel so confident in taking my car to your service department and that makes the trip from Rancho Cucamonga well worth it.
-Linda Andresen
2005 Mercedes CLK500
Rancho Cucamonga, CA
I was pretty down on Mercedes in general after a few bad experiences. However Carlos was extremely helpful and restored some faith in Mercedes as a brand. I will be returning to Walter’s Mercedes because of him.
-Jasmine S.
2005 Mercedes C230
Wildomar, CA
I appreciated having Patty as my service advisor because she made me feel confident that my car would be well-taken care of and would not mislead me to getting frivolous repairs for quota.
-Marga M.
1999 Mercedes SLK230
Hemet, CA
Earl Seratte was fantastic! He treated me with utmost respect. Earl is very professional and Walter’s is lucky to have him on staff!
-Craig H.
2002 Mercedes S500
Calimesa, CA
Derrick Lynn was extremely professional and managed to take the time to answer all my questions and concerns. He is always extremely helpful and I think this is a great asset to Walter’s Mercedes-Benz. Superior service!!!!
-T. Robinson
2007 Mercedes C230
Moreno Valley, CA
Great as usual and Walters Porsche is the #1 dealer in my book. As a member of OCR PCA I tell anybody who asks that Walters gets my gets my vote for the best dealer in So Cal.
-Jim Warden
2005 Porsche 911
Stacey is so pleasant and wonderful, she works with her customers, and makes them feel at ease with our cars in her hands. She is awesome and so is the service!!! Thanks again!
-Jamie Simmons
2005 Audi A4
Derrick was very helpful and made every effort to help me with my vehicle. It is always a pleasure working with him. I am lucky to have such a knowledgeable and understanding service advisor who goes the extra mile to ensure outstanding customer service. Thank you so much for your wonderful help!
-Gabriella Zlaket